Frequently Asked Questions

Find answers to common questions about CalorMe AI

Getting Started

What is CalorMe AI?

CalorMe AI is a smart meal tracking app that uses artificial intelligence to estimate the nutritional content of your food. Simply take a photo of your meal, and our AI will identify the food items and provide calorie, protein, carbohydrate, and fat estimates.

How do I scan a meal?

Tap the scan button on the home screen, point your camera at your food, and take a photo. The AI will analyse the image and provide nutritional estimates within seconds. You can also import photos from your gallery.

How accurate are the nutrition estimates?

Our AI provides reasonable estimates based on visual analysis. While not as precise as weighing every ingredient, it gives you a helpful approximation for everyday tracking. You can always manually adjust the values if needed.

For the most accurate results, try to capture your entire meal clearly in good lighting.

Scanning Modes

What are the different scan modes?

CalorMe AI offers three scanning modes:

  • Food Scan: Take a photo of your meal for AI-powered nutrition estimates.
  • Barcode Scan: Scan product barcodes to look up exact nutrition data from our food database (Premium feature).
  • Label Scan: Photograph a food label to extract nutritional information automatically.
Can I use photos from my gallery?

Yes! When scanning, you can tap the gallery icon to import a photo you have already taken. This works for both food scans and label scans.

Free vs Premium

What do I get with the free plan?

Free users can:

  • Scan up to 3 meals per day using any scan mode
  • View 7 days of meal history
  • Track daily calories, protein, carbs, and fat
  • Track water intake
  • Set personal calorie and macro goals
  • Set meal reminders
  • Earn Greek Gods badges
  • View basic calorie charts (7-day and 30-day)
What extra features does Premium include?

Premium unlocks:

  • Unlimited AI scans (no daily limit)
  • Barcode scanning
  • Full meal history (beyond 7 days)
  • Extended chart time ranges (90 days, 1 year, all time)
  • Macros and water charts
  • Data export (JSON)
  • Vegan and allergen detection insights
  • Saved foods feature
How do I manage or cancel my subscription?

Subscriptions are managed through your device's app store:

  • iPhone/iPad: Go to Settings, tap your name, then Subscriptions.
  • Android: Open Google Play Store, tap Menu, then Subscriptions.

You can cancel anytime and continue using Premium features until the end of your billing period.

Your Data

Is my data safe?

Yes. Your meal data is stored securely on your device and in our encrypted database. We never sell your personal data. Meal photos are only used for AI analysis and are not stored permanently on our servers.

For full details, see our Privacy Policy.

Can I export my data?

Yes! Premium users can export all their meal data as a JSON file from the Profile screen under Data & History. This includes all meals, nutrition values, and dates.

How do I delete my data?

Go to your Profile screen, scroll to Data & History, and tap "Delete All Data". You will need to type "DELETE" to confirm. This permanently removes all your meal logs from the device.

For more information about your data rights, visit our Privacy Choices page.

Account & Login

What sign-in methods are available?

You can sign in using:

  • Sign in with Apple
  • Google account
  • Email and password
I forgot my password. How do I reset it?

On the login screen, tap "Forgot Password?" and enter your email address. You will receive an email with a link to reset your password.

Features

What are Greek Gods badges?

Greek Gods badges are a fun gamification feature. You earn themed badges (Poseidon, Zeus, Hades, and Percy Jackson) by maintaining healthy eating and hydration habits. Each badge has unique unlock criteria and animations. Check your progress on the Badges screen.

How does the water tracker work?

The water tracker on your home screen lets you log glasses of water throughout the day. Use the quick-add buttons to record your intake. Staying well hydrated also helps you earn the Percy Jackson badge!

Can I edit a meal after scanning?

Absolutely! Tap any meal in your daily log to view its details. From there you can adjust quantities, edit individual macro values, add or remove ingredients, and even use the "Fix Issue" AI chat to correct any mistakes.

How do meal reminders work?

Go to Profile, then tap Meal Reminders. You can set custom times for breakfast, lunch, dinner, and snack reminders. The app sends local push notifications at your chosen times to remind you to log your meals.

Still have a question?

We are here to help! Reach out to us anytime.

support@calormeai.com

Related Documents: Privacy Policy | Terms of Use | Privacy Choices